Privacy Policy

Nantong Deli Purification Equipment Co., Ltd. ("Nantong Deli", "we", "us", or "our") operates the website ntdeli.top (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us for business inquiries.

By using this Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of this Site.

1. Who We Are

Company: Nantong Deli Purification Equipment Co., Ltd.
Registered Address: Nantong, Jiangsu Province, China
Founded: 1993
Contact Email: amanda@ntdeli.top
WhatsApp: +86 138 6296 0263

We are a business-to-business (B2B) manufacturer of air filtration products, including HAF dehumidifier filters and humidifier wick filters, and do not sell directly to individual consumers.

2. Information We Collect

2.1 Information You Provide Directly

When you submit an inquiry form, send us an email, or contact us via WhatsApp, we may collect:

• Name and job title
• Company name and business address
• Email address and phone number
• Product requirements, specifications, and purchase quantities
• Any other information you voluntarily provide in your message

2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain technical information through Google Analytics (GA4) and standard web server logs, including:

• IP address (anonymized where required by law)
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website (how you found us)
• Date and time of your visit
• Click events (e.g., WhatsApp button clicks, form interactions)

This data is collected via cookies and similar tracking technologies. See Section 6 for details on cookie management.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to inquiries: To reply to your product questions, quote requests, and business correspondence.
• Order processing: To prepare quotations, process purchase orders, and coordinate production and shipping for B2B clients.
• Business communication: To send you information relevant to your inquiry or ongoing business relationship.
• Site analytics: To understand how visitors use our Site, identify popular content, and improve user experience using Google Analytics 4 (GA4).
• Legal compliance: To comply with applicable laws, regulations, and legal obligations in China and the jurisdictions where we export.
• Security: To detect, prevent, and address fraudulent or harmful activity.

We do not use your personal information for automated profiling or AI-based decision-making that produces legal effects concerning you.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

• Contractual necessity: Processing is necessary to respond to your inquiry or fulfill a purchase agreement.
• Legitimate interests: We have a legitimate business interest in responding to B2B inquiries, improving our Site, and maintaining security.
• Legal obligation: We may need to process data to comply with export regulations, customs requirements, and applicable trade laws.
• Consent: Where we rely on consent (e.g., for analytics cookies), you may withdraw consent at any time without affecting the lawfulness of prior processing.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers: Third-party vendors who assist in operating our Site (e.g., Cloudflare Pages for hosting, EmailJS for form delivery, Google for analytics). These providers are contractually bound to use your data only for the services they provide to us.
• Professional advisors: Lawyers, accountants, or auditors where necessary for legal or compliance purposes.
• Regulatory authorities: Government bodies when required by law (e.g., customs authorities for export documentation).
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction, subject to continued privacy protection.

6. Cookies and Tracking Technologies

Our Site uses the following types of cookies:

• Essential cookies: Required for the Site to function correctly (e.g., Cloudflare security cookies). These cannot be disabled.
• Analytics cookies: Google Analytics 4 (GA4) uses cookies to collect anonymized usage data. We use this to understand traffic sources, page performance, and user behavior. GA4 data is processed by Google in accordance with their Privacy Policy.

You can control cookies through your browser settings. Most browsers allow you to refuse, delete, or be notified about cookies. Disabling analytics cookies will not affect your ability to use the Site. You may also opt out of Google Analytics tracking via the Google Analytics Opt-out Browser Add-on.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law:

• Inquiry records: Retained for 3 years from the date of last contact, or for the duration of the business relationship.
• Order records: Retained for 7 years in accordance with Chinese accounting and tax laws.
• Analytics data: Retained for 14 months in Google Analytics, after which it is automatically deleted.

8. International Data Transfers

As a China-based company serving global B2B clients, your information may be transferred to and processed in China. China's Personal Information Protection Law (PIPL) governs such processing. For transfers from the EEA, we rely on Standard Contractual Clauses or other approved transfer mechanisms where required.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal information ("right to be forgotten"), subject to legal retention requirements.
• Restriction: Request that we restrict processing of your data in certain circumstances.
• Portability: Request your data in a structured, machine-readable format (where technically feasible).
• Objection: Object to processing based on legitimate interests.
• Withdraw consent: Where processing is based on consent, withdraw it at any time.

To exercise any of these rights, contact us at amanda@ntdeli.top. We will respond within 30 days. If you are in the EEA or UK and are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.

10. Children's Privacy

Our Site is intended exclusively for B2B business audiences. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately at amanda@ntdeli.top and we will delete it promptly.

11. Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• HTTPS encryption on all Site pages (via Cloudflare TLS)
• Access controls limiting who can view inquiry data
• Regular review of data handling practices

No method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

12. Third-Party Links

Our Site may contain links to third-party websites (e.g., Made-in-China, Alibaba, LinkedIn). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:

• Email: amanda@ntdeli.top
• WhatsApp: +86 138 6296 0263
• Company: Nantong Deli Purification Equipment Co., Ltd., Nantong, Jiangsu, China